To be the preferred coal distributor in Southern Africa.
To facilitate cost-effective and efficient coal distribution in Southern Africa with quality products, technical support, logistical and product solutions, using skilled, motivated and empowered employees while adding value for stakeholders.
About the Company
Macphail is a strategic distribution company that delivers energy requirements to diverse customers and industries throughout South Africa, including blue chip companies.
Macphail has been in the coal distribution business for many years and specializes in the supply of coal by road and rail to the point of consumption. The company offers a complete range of coal products, including small nuts, industrial peas, duff and anthracite at all its operations countrywide.
Macphail has an inland direct sales operation procuring coal from various mines and using a number of reliable inland hauliers to deliver coal timeously to the customer. The company makes use of its Isando depot for emergency deliveries.
The depots in Isando (MacPhail's largest inland coal depot) and Pretoria deliver coal in smaller loads and service the seasonal domestic market with its own fleet of vehicles. At the Isando depot and direct sales division, MacPhail has a dedicated team that is available to service client requirements 24 hours a day.
MacPhail has coastal depots in Port Elizabeth, Paarl, George, Worcester and Saldanha, where coal is received from road transporters and Transnet, and redistributed by the company's own fleet of vehicles alternatively the coal is supplied on a mine direct basis. In addition, there is a coal handling facility at Stanger.
MacPhail maintains a non-exclusive relationship with diverse suppliers, ensuring that the company can procure coal from alternative sources whenever the need arises. During the winter months, when demand exceeds the supply capabilities of several mines, MacPhail has always delivered to its customers. Hence its well-known slogan, "Mac" won't "Phail" you.
Over and above commercial and marketing services, MacPhail provides a free technical service that is of assistance to consumers for their coal and plant related problems, the goal being the efficient use of the coal.
MacPhail employs over 100 employees and is an equal opportunity company. All staff are encouraged to reach their full potential. MacPhail has a number of empowerment programs developed to uplift the previously disadvantaged. MacPhail strives to meet all its customers requirements with the highest quality of product, excellent services, timeous delivery, together with an efficient and reliable backup service.